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The Yellow Ribbon Network is an online platform for veterans, active military and their families in need of counseling and resources to help with finances, housing, employment or education. Through the platform, applicants can connect and receive assistance from numerous partner nonprofits and the American public. The result is a streamlined process that efficiently connects people with specific programs to meet their individual needs. The Network includes more than 350,000 members; more than 300 nonprofit partner organizations in 46 states and seven countries; and 380 additional government entities and for-profit business resources.

Frequently Asked Questions

What is Yellow Ribbon Network?

Yellow Ribbon Network (YRN) is an online platform for veterans, active military and their families in need of counseling and resources to help with finances, housing, employment or education. Through the platform, applicants can connect and receive assistance from numerous partner nonprofits and the American public. The result is a streamlined process that efficiently connects people with specific programs to meet their individual needs.

Who can apply to Yellow Ribbon Network for help?

Yellow Ribbon Network is available to all veterans, active military and their families. Regardless of branch, period of service, rank, or active or reserve status, membership is free, and enrollment is easy. Yellow Ribbon Network is committed to finding a source to meet the needs of its members. New member organizations, and Americans who want to help are encouraged to participate in the Network so more needs and services can be met.

Who are the Partner Organizations in Yellow Ribbon Network?

Yellow Ribbon Network was founded and is administered by VeteransPlus, a 501(c)(3) nonprofit. VeteransPlus is a financial literacy organization established to provide financial solutions for veterans, active military and their families. Partner organizations of Yellow Ribbon Network work together and independently to support its members with financial assistance, financial education and housing counseling. By participating in Yellow Ribbon Network, small and large organizations have opportunities to work as a team to find the right resources to meet the needs of American heroes. All partner organizations on the platform have been approved by Yellow Ribbon Network and its advisors.

As a member of Yellow Ribbon Network is my personal information safe and secure?

Yes. When you register on HIPAA-compliant Yellow Ribbon Network your personal information is only available to authorized staff from participating partner organizations. Your name and any personal information are never sold, shared or provided for any purpose outside of Yellow Ribbon Network. You only need to enroll in Yellow Ribbon Network once. Once you have applied and provided the necessary information and documentation, you won’t have to provide that information again, no matter how many times you require assistance or how many participating nonprofits become involved in assisting you. Security for Yellow Ribbon Network is provided by Secure-24.

What documentation will I need when I apply and who will see it?

1) All documentation is for verification purposes only. Your documentation will only be shared with the partner organization(s) who you authorize to view it. If you are a veteran or family member, you will need your DD-214, a copy of your driver’s license, and a copy of your VA service-connected rating paperwork, if applicable. If you are a survivor, you will need a copy of the death certificate and a copy of your driver’s license.

2) All submitted copies need to be clear and legible. You may scan and upload them when applying.

3) Some additional information may be needed by partner organizations to assist you.

How will I know the status of my request and which organization is helping me?

The status of your request for assistance is important. Yellow Ribbon Network’s goal is to provide the most accurate and timely information regarding your request. Yellow Ribbon Network partner organizations will update your status as soon as they have reviewed or taken action on your request. Some requests may take longer as more information may be needed. In some cases, the nonprofit organization working on your request may need to contact you for information as well. In all cases, you will be able to view the real-time status of your request on Yellow Ribbon Network’s member profile and dashboard area.

May I use Yellow Ribbon Network more than once?

Yes. You may apply for assistance as your needs and circumstances change. However, it will be important for you to keep your member profile updated with the latest information. The goal of Yellow Ribbon Network is to provide assistance that leads to independence. Each request for assistance is treated as an individual record. You will have to apply separately for each need, but most of your information will be stored within the platform so the applications are easy to complete.

Am I guaranteed help when I apply to Yellow Ribbon Network?

While we believe Yellow Ribbon Network is the most effective and efficient means to apply for assistance, we can't guarantee every request will be met. What we can guarantee is that every request will be posted on the Network and receive a thorough review and consideration by the partner organizations that can assist you. All requests for assistance are reviewed and prioritized based on the ability of the partner organizations to honor the request. Participating partner organizations do have limited resources and must devote those resources to the greatest area of need in accordance with their individual missions and criteria.

Why does Yellow Ribbon Network ask for so much documentation?

Yellow Ribbon Network needs to be sure every request received by its partner organizations is valid. Unlike the government, Yellow Ribbon Network does not have direct access to your records. The Network’s ability to provide the assistance you need is based on the accuracy and completeness of your application.

Will I need to register with every organization in Yellow Ribbon Network?

No. You only have to complete the registration once. After the initial registration, you may be asked to provide additional information, and you should update your profile as your circumstances change.

I need help right now, what do I do?

You first need to apply for assistance on Yellow Ribbon Network. Please be sure to state the urgency of your need. All cases are prioritized by urgency of need, so if you have an eviction notice in hand, or a disconnect notice, be sure to include that in your application. You will have space provided to tell us your specific circumstances.

Can you send money to me?

No. As part of its process, Yellow Ribbon Network partner organizations will need to verify the amount of the bill and send the payment directly to the agency collecting the debt. All information will need to be supplied to the Network. For example, provide the: Company Name, Address, Phone Number, Contact Name, and the exact amount you owe.

Are my donations tax deductible?

Yes. Yellow Ribbon Network was founded and is administered by VeteransPlus, a 501(c)(3) nonprofit corporation. VeteransPlus’ EIN is 264702901. Your personal dashboard inside the Network will allow you to see everyone you have supported with a total donation amount so you can keep up-to-date records. VeteransPlus is focused on financial education and literacy and believes it plays a vital role in all types of assistance. VeteransPlus can be reached via email at [email protected]

How is Yellow Ribbon Network made possible?

By donations from the American public, corporate sponsors, and grants related to the mission of “Helping Heroes Afford Life.” YRN is also supported by Alliant Foundation, MetLife Foundation, and Prudential Foundation, and others. In short, we don’t exist without the incredible generosity of people like you.