WHO ARE HEROES

The men and women who have worn our nation's uniform aren't the only ones who have entered the title of Hero. Spouses, Family members, Caregivers and Survivors of service members and Veterans continue to make sacrifices of their own and deserve Hero status too. The Yellow Ribbon Network is a tool Heroes can use to simplify their search for support when it's needed, connecting one request with multiple non-profits positioned to help. Membership for Heroes is free. In fact, we encourage all visiting Heroes to create a profile, even if they do not currently need financial assistance, as there are other resources available on the Yellow Ribbon Network and take advantage of our other amenities.

Interactive
Interactive Dashboards

Interactive Dashboards

  • An interactive dashboard gives you a clear line of sight to what matters most.
  • You will be presented with your open request information and the potential YRN Partner matches that may be able to provide assistance.
  • Realtime network wide statistics let you know you are in the right place if you need to quickly create a new assistance request.
  • You will see whether or not your profile information has been validated by a YRN Partner you have engaged with next to your profile photo and service badge.
  • You can see real-time updates at a glance, from a high-level view of all activity happening with ongoing assistance requests and other resources available on the Yellow Ribbon Network.
Multi-Users
Multi-Users

Extensive Profile

  • Your editable profile contains your personal information, as well as details of the military service provided to this nation by you or your loved one. You only need to fill out the information once.
  • This detailed information is continually compared with the support available from all Yellow Ribbon partners to determine the best organizations to assist you when a request is made.
  • Each partner has already defined the Heroes and needs they consider to be an ideal match for their services and will be notified if your request meets those definitions.
  • You can upload a photo if you like and even upload documents if needed for portions of the profile dealing with disability and prior assistance received.
  • Because the profile is extensive, your request process will be very short and easy!
Secure Storage
Secure Storage

Simple Request Form

  • Because your universal profile information is collected only once up front, our request form for each unique event of need is short and simple, just a few short fields (you can even upload photos if needed).
  • Once submitted, carefully crafted software matches your request to all available assistance and notifies all potential matches that a new request has been submitted.
  • You will know instantly how many organizations received notification of your request, but ALL YRN Partners can view open requests in our private browse section.
  • Once your request is claimed by a partner organization, they will connect with you directly through the Yellow Ribbon Network to start their case/file management process.
Browseable % matched
reqeustsMatchedBrowseableByAllPartners

Request Management

  • The Yellow Ribbon Network provides one place to manage all of your requests, regardless of status and drill down in to the details as needed.
  • Track progress along with the case/file manager of the assisting Partner organization via the progress bar for each request.
  • You can edit or delete open requests from the table as well as update any tasks assigned or upload photos to specific requests.
  • Non-profit partners can view a brief summary of your past requests, to better identify and provide solutions for long-term or recurring needs. In order to protect the privacy of both Heroes and Partners, these summaries reflect only the request type, date and assisting organization.
Multiple Intake Methods
Multiple Intake Methods

Free Credit Scores

  • The Yellow Ribbon Network has partnered with agencies who can provide free credit scores without running a full credit report.
  • You can regularly monitor your credit score without impacting your credit report using these agencies.
  • Credit score forms can easily be uploaded and stored along with your other documents, in case you’d like to share them with an assisting organization in the future.
File/Case Management
File/Case Management

Task Manager

  • The task management feature lets you create tasks for yourself and receive tasks associated with your requests and monitor the progress of any necessary commitments.
  • You can either work on and update tasks inside the individual request in your request management section or see a comprehensive list of all tasks in your tasks section.
  • Task creation is easy and updating the progress % and completing them will help you be a part of the case/file management process with your assisting organization.
Secure Messaging
Secure Messaging

Secure Messaging

  • You can communicate directly with each assisting organization on the YRN’s integrated messaging system, knowing only your case/file manager has access to the content.
  • You can also authorize document share and/or answer Partner specific questions sent to you by an engaged YRN Partner organization within the messaging area.
  • You will receive request status updates automatically through the messaging system as well making sure you are kept updated with the progress of your requests.
  • Stay up to date on YRN updates and announcements.
Document Sharing
Document Sharing

Secure Document Storage

  • You can upload as many documents as you like for quick access to them anywhere in the world at any time simply by logging into your YRN account.
  • Items such as DD214, past evaluation reports, your resume, or even a copy of your driver’s license, can be uploaded and saved.
  • No need to locate and provide copies every time you need assistance. You can choose to share specific documents securely with a partner providing assistance in the future, without the risk of sharing personal information over email or some other unsecure means.
  • You can trust the Yellow Ribbon Network's secure document storage solution as a safe place to store sensitive documents. Secure-24, an industry leader in this field, has provided a state-of-the-art, cloud-based document management system to house documents commonly relevant to your needs.
Org Results Reporting

Local Assistance Directory

  • Sometimes the support you need is closer than you think.
  • The Yellow Ribbon Network maintains assistance directories in many local communities.
  • Searching by keyword and zip code, you may find immediate assistance in your community for needs that do not warrant an official YRN request such as food/clothes banks.
  • Many of our heroes also use this to find opportunities to give back by volunteering in their own communities.
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