Non Profit Benefits

Interactive Dashboards

• Dashboard provides real-time analytics at a glance, to help you focus on what’s important.
• Actionable statistics on open requests, potential matches of those open requests
• Stats on active cases/files for your organization broken down by type, user, and full organization at your fingertips.
• Data can be organized by case, user, organization, or overall network.
• Easy to navigate to other sections

Multi-Users/Roles

• Create logins for various users and admins within your organization, tailoring each user’s access and experience to their role.
• You choose what sections of the YRN any user has access to in order to maximize the work inside your organization.
• Junior Admins have access to organization wide statistics and organization level sections as well as the ability to create junior users.
• Junior Users have limited access to sections.
• Post opportunities or browse the YRN talent pool of independent, certified counselors to augment the assistance your organization is providing to Heroes.

Secure Storage

• Our servers are protected by NTT Ltd., an industry leader in secure hosting.
• Cloud based software allows access anywhere in the world as well as scalability and processing that caters to the load of the application, resulting in optimum performance for the users.
• You can maintain, manage and access files with confidence on our strictly-governed network, reducing operational risk and direct costs to your organization.
• There is no size limit to the amount of data you can keep on our servers. And we will auto-archive data as needed and be able to retrieve it for you if necessary.
• The YRN is certified HIPAA Compliant. Your organization can claim HIPAA compliance as well for work done within the network by signing our HIPAA Compliance Agreement upon your initial login.

Browseable % Matched

• You’ll complete an extensive partner profile at registration, detailing your organization’s available services and the ideal demographics of the Heroes you serve.
• The Yellow Ribbon Network compares your criteria to the Hero profile of every open request.
• A proprietary matching algorithm will determine a %match resulting in a carefully curated selection of qualified requests for browsing.
• You can edit your profile at any time, and/or modify the match % threshold as well as filter out "must-match" profile criteria to further improve the quality of your browse results.

Multiple Intake Methods

• The Yellow Ribbon Network offers 3 ways for your organization to receive Hero requests.
• BROWSE OPEN REQUESTS - A proprietary profile-matching algorithm puts the Heroes you are looking for front and center.
• INPUT – Create a Hero and a request on their behalf by inputting their information yourself. If they already have a YRN profile, you need only to fill out the short request form and the request will land directly in your file management section.
• CUSTOM URL SUBMISSION - A unique URL, that you can choose to create and features your logo, can be selectively shared with specific heroes in order for them to submit requests directly to your organization.

Case/File Management

• Robust case/file management feature enables you to assess and communicate with each Hero and see a myriad of information about the hero and their request as well as conduct your actual work.
• Easy to navigate tabs show all of the Hero’s profile and request information, including their request history on the YRN.
• Secure, informed consent document sharing allows the viewing and electronic signing of sensitive documents shared through the file management module.
• Generate and monitor progress of actionable tasks assigned to heroes, keep notes, upload images, and securely message the Hero without navigating out of the file.
• Coordinate the efforts of others on the Yellow Ribbon Network, forward a case, even add financial counseling if linked with a counseling organization on the network.
• Specific/customizable information tabs for each type of organization including Financial Assistance, Housing Assistance, and Financial Counseling.
• Click here to learn more about each section in detail!

Case/File Forwarding

• If you determine you are unable to help a hero for any reason during your due diligence, the Yellow Ribbon Network offers two ways to avoid a traditional decline.
• If you are aware of a specific Yellow Ribbon Network partner better suited to render assistance, you may choose to forward the file to that partner with your pending work intact, allowing them to pick up the case where you left off.
• You can also return the request to an open status, at which point your work to date will be deleted and the file again made available to other partner organizations to claim.
• You can also refer case files to organizations outside the YRN and invite them to join.

Secure Messaging

• An integrated messaging system facilitates secure communication with other YRN users, including direct contact with your Heroes.
• The cloud-based repository reduces email traffic, standardizes retention, and is searchable.
• Hero responses (whether done in the messaging area or in a case/file message tab) are limited to 2 to avoid case/file managers being inundated with messages.
• Automatic system messages will keep you informed of network activity and announcements without cluttering your email server.

Org Results Reporting

• It is important for non-profit organizations to provide objective evidence of the work they have done. Performance indicators matter to an organization’s donors, funders, and future ability to apply for and maintain grants.
• The Yellow Ribbon simplifies user-defined reporting to help you tell your story.
• Report generation is easy and can be fine-tuned to present your results clearly and concisely using a number of profile attributes to filter, sort, and analyze.
• If you are a Financial counseling/coaching partner, or are linked to one providing Financial Assessments on your Hero’s cases/files, you can also report on the financial demographics of the Heroes served.
• You can run, modify/save, and export unlimited reports during the reporting window you identify during registration.

Custom Content

To customize their YRN experience, partners can:

• Define match quality targets to isolate highly-qualified requests.
• Establish multiple users with role-specific permissions.
• Create a custom, co-branded URL so that Heroes you have privately invited can register and request assistance directly from your organization.
• Craft profile questions specific to your organization.
• Tailor case management checklists to enforce critical milestones.
• Create and monitor tasks for yourself and Heroes, throughout the lifecycle of a case or request.

Grant Management

• A state-of-the-art grant management feature gives you a single place to monitor all current and prospective grants from beginning-to-end.
• Enter disbursement and reporting deadlines to ensure none are missed.
• Users can drill down to each grant’s information, status, deadlines, disbursement details, and documentation requirements, so you never miss an opportunity to put all available funds to use.
• Assign tasks to yourself or other Grant Managers within your organization.

Donor Management

• The Donor Management feature gives you a single place to monitor all donors regardless of status or type.
• Users can input/edit a donor’s information at any time and add/track donation history for individuals, foundations, etc.
• Recurring and disbursement donation information is collected in a projected table view in order to track your organization’s expected donation future.
• Donor records can be input or exported en masse for ease of use and creation of mailing lists for solicitation and thank you cards.

Volunteer Management

• Input or choose to intake volunteers through your Custom URL (if you choose to set one up).
• Easy to sort and edit table keeps all of your volunteer's information up to date and securely in one place for all of your organization's users to access.
• Volunteer profiles allow you to specify what area each volunteer specializes in from clerical to carpentry.
• With volunteer management statuses and quick information reference, you can mobilize good people for the good of your cause.

Collaboration Opportunities

When collaboration is desired and appropriate, the Yellow Ribbon Network can foster efficiencies and deepen relationships between non-profit partners.

• A moderated forum gives partners a place to get to know one another, share best practices, or join forces to meet Hero needs in an ideal way.
• Any YRN partner can refer Heroes to a qualified YRN financial coaching/counseling program, at no cost to the Hero. This counseling is done concurrently with your organization’s case work and will be visible to the case manager as a companion counseling case, complete with its own milestones, detailed financial assessment and counselor-completed questionnaire.
• Each Hero’s request history provides a discreet summary of all assistance engaged on the Yellow Ribbon Network. This allows you to better serve our Heroes by identifying recurring needs, recognizing patterns of underlying behavior, and avoiding duplication of assistance.
• If due diligence reveals your organization is not the best fit for a particular request, you can forward a case to a partner better positioned to render assistance. The Hero receives optimal service without the need to start the request process over again. This is the power of the Yellow Ribbon Network.

Increased Visibility

• Drive brand recognition for your organization when you choose to be featured on Yellow Ribbon Network’s homepage, social media, press releases, and literature.
• Take advantage of a co-branded URL for increased visibility to Heroes you select to share your Custom URL with for request purposes.
• Participate in the partner only forum to increase other YRN partner’s awareness of your organization and the work you do with Heroes.
• The Yellow Ribbon Network was designed with the efficiency and effectiveness of your work in mind, but collaborative involvement with the other partners on the network is a beneficial byproduct you may choose to leverage.

Tech Support/Training

• Extensive tech support documents available to explain the how and why of every section and functionality of the YRN.
• Email tech support is offered to all partners, with phone/screenshare available to those with certain licenses.
• The Yellow Ribbon Network is pleased to include online system training sessions with certain licenses and is always available to others for a small additional cost.
• In-person training with your team can also be arranged, which includes assistance with setting up your account, creating user logins, and customizing content for an additional fee.